Privacy Policy

Welcome to Fintech Matrix Limited. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website (https://fintechmatrix.com/) and tells you about your privacy rights and how the law protects you.

1.Important Information and Who We Are

Fintech Matrix Limited is the data controller and is responsible for your personal data.
Contact Details:
Full name of legal entity: Fintech Matrix Limited
Email address: Info@fintechmatrix.com
Postal address: 85 Great Portland Street, First Floor, London, Buckinghamshire, England, W1W 7LT
Telephone numbers: +44 (0)2034885224 / 02034885224

2.The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data which we have grouped together as follows:
Identity Data: Includes first name, last name, username, or similar identifier.
Contact Data: Includes billing address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details (processed via secure, PCI-DSS compliant protocols).
Technical Data: Includes IP address, login data, browser type, time zone setting, and operating system.
Usage Data: Includes information about how you use our website, products, and services.

3.How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
Service Provision: To deliver our White-Label Payment Gateway and Billing Platform services.
Telecom Management: To facilitate MVNO/MVNE subscriber management and usage-based billing.
Contract Performance: Where we need to perform the contract we are about to enter into or have entered into with you.
Legal Compliance: Where we need to comply with a legal or regulatory obligation (such as KYC/AML checks for fintech services).

4.Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
Encryption: All data in transit is encrypted using SSL/TLS technology.
Payment Security: We adhere to PCI-DSS standards for all card processing activities.
Access Control: We limit access to your personal data to those employees and partners who have a genuine business need to know.

5.Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6-7 years for financial records in the UK).

6.Your Legal Rights

Under UK data protection laws, you have rights including:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of these rights, please contact us at Info@fintechmatrix.com.

7.Third-Party Links

This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.